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Product Owner

Randalls Way, Leatherhead KT22 7TW, UK Req #110
16 April 2024

 

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here

Why Bytes?

  • Over 600 staff (plans to double in size over the next 5 years)
  • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
  • Winners of an array of industry awards
  • Sunday Times Top 100 Best Places to Work
  • Excellent training and career prospects offered
  • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
  • Supporters of 85+ charities with strong commitment to diversity and sustainability

 

POSITION DETAILS:

Position Title:

 Product Owner 

Reports to (POSITION):

 Head of Business Transformation

Team:

 Systems Development Team 

Department:

Digital Platforms

 

PURPOSE OF JOB:

(OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION)

We are actively searching for an experienced and proficient Product Owner to become a valuable part of the Bytes team. In this pivotal role, you will be entrusted with shaping the vision for our ecommerce platform, translating business requirements into tangible solutions that drive our organisation’s success.

 

 

KEY RESPONSIBILITIES:

  • Product Vision and Strategy:
    • Develop and communicate a clear product vision that aligns with business goals and customer needs.
    • Understand market trends, user’s needs and business goals to steer the product development.
  • Product Backlog Management:
  • Stakeholder Communication:
    • Act as the bridge between business stakeholders, customers, and the development team.
    • Gather requirements, feedback, and insights from various sources and document findings.
    • Clearly communicate product goals and priorities to all stakeholders.
  • User-Centric Approach:
    • Continuous Discovery - understand user needs, pain points, and behaviours.
    • Advocate for user-centric design and continuous enhancements.
    • Ensure that the product delivers value to end-users.
  • Sprint Planning and Execution:
    • Collaborate with the development team during program increment and sprint planning.
    • Define sprint goals and prioritise backlog items for each sprint.
    • Participate in stand-ups, sprint reviews, and retrospectives.
  • Feature Development:
    • Work closely with designers, developers, and QA to deliver high-quality features.
    • Provide clear requirements, acceptance criteria, and context for user stories.
    • Make timely decisions during development to keep the team on track.
  • Quality Assurance and Testing:
    • Validate that features meet the specified requirements.
    • Conduct user acceptance testing (UAT) to ensure functionality and usability.
    • Address any defects or issues promptly.
  • Performance Metrics and KPIs:
    • Define and track key performance indicators (KPIs) related to the product’s success.
    • Monitor metrics such as conversion rates, and user engagement.
    • Use data-driven insights to make informed decisions.
  • Competitor Analysis:
    • Stay informed about industry trends and competitors.
    • Analyse competitor products, pricing, and features.
    • Identify opportunities for differentiation and improvement.
  • Continuous Improvement:
    • Own and regularly review and refine the product roadmap.
  • Adapt to changing market conditions and business priorities.

 

WIDER TEAM NETWORK

(WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY)

Internal
  • All internal departments

External
  • On occasion, UAT with externals may be required

 

QUALIFICATIONS, EXPERIENCE, & SKILLS:

(DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs)

Educational Qualifications:

Proficiency in Windows, Microsoft Office and Excel

 

Familiarity with platforms like AWS and Azure

 

Logical thinking and attention to detail

 

Familiarity with software development best practices.

 

Understanding technical aspects to bridge the gap between business requirements and development

 

ESSENTIAL

 

 

DESIRABLE

 

ESSENTIAL

 

ESSENTIAL

 

 

ESSENTIAL

 

Professional Qualifications

Certified Scrum Product Owner (CSPO) or Certified Product Manager (CPM)

 

Demonstrated exceptional communication with internal users and stakeholders

DESIRABLE

 

 

ESSENTIAL

Years of Experience

3 years commercial experience in a Business Administration, Computer Science or Operations Management

 

2 years experience as a product owner in the industry

 

Previous experience as a product owner managing roadmap and backlog items.

ESSENTIAL

 

 

DESIRABLE

 

 

ESSENTIAL

Other Requirements

The ability to provide insight and deliver measurable results for sophisticated products under ambiguous situations in a fast-paced environment

ESSENTIAL

Other details

  • Job Family Employee
  • Job Function Development
  • Pay Type Salary
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Location on Google Maps
  • Randalls Way, Leatherhead KT22 7TW, UK