Microsoft Operations Coordinator

Randalls Way, Leatherhead KT22 7TW, UK Req #119

08 April 2024

Established in 1982, Bytes has grown rapidly and now employs over 600+ people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures.

We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey.

Your Future Starts Here

Why Bytes?

Over 600 staff (plans to double in size over the next 5 years)
Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London or Manchester
Winners of an array of industry awards
Sunday Times Top 100 Best Places to Work
Excellent training and career prospects offered
Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events
Supporters of 85+ charities with strong commitment to diversity and sustainability

POSITION DETAILS:
Position Title:	Microsoft Operations Coordinator
Reports to (POSITION):	Microsoft Operations Manager
Team:	Microsoft Operations
Department:	Microsoft Operations

PURPOSE OF JOB:

Receiving training within Microsoft Operations, this role will be there to ensure a consistent, basic level of support and service across the Microsoft Enterprise Operations Team and provide additional resilience across specific areas.

RESPONSIBILITIES:

To work collaboratively within various shared in-boxes dealing with a variety of query types

To have a basic understanding of all Microsoft agreements from an operational perspective

Understand and help manage the efficient processing of Microsoft orders

Understand and assist with the efficient processing of Microsoft Contract Agreements

Run reports and execute specific processes

Completion of specified daily tasks and reports and checks

WIDER TEAM NETWORK
Internal	All departments within the company
External	Microsoft, Customers

QUALIFICATIONS, EXPERIENCE, & SKILLS:
Educational Qualifications:
Educated to GCSE Level with minimum of A-C Grade in Maths and English	DESIRABLE
Other Requirements
Methodical & Organised, Loyal, Team player, Self Motivated & ability to multi-task	ESSENTIAL

CORE Competencies & SKILLS – BASED ON POSITION AND GRADE

A background in Microsoft Licensing preferred but not essential – will consider strong licensing knowledge from other vendors

Excellent attention to detail and accuracy

Excellent time management

Confident in Microsoft Excel (particularly pivot tables, v look ups and calculations)

Excellent verbal and written communication skills

Other details

Job Family Employee
Job Function Sales Operations
Pay Type Salary

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Randalls Way, Leatherhead KT22 7TW, UK